Top Questions

• Where do I report bugs for AQWorlds?
• What fixes most problems with the game?
• I lost my password or my account has been hacked!
• How do I verify my account?
• I have a problem with verification. Help!
• Can a Guardian/DragonAmulet/StarCaptain account verify more than one AQWorlds account?
• How do I confirm my email address?
• How do I change my password?
• How do I change my email address?
• Do you have a Lost Password page?
• I received the message Payment Failed, but I still see a charge. Help?
• My account has been locked or disabled! What do I do?

AQWorlds Help Categories
Please click on a category to see the questions available in each category. This is the place to find the answers to all of your AQWorlds Questions! Please make sure to accept all emails from @aqworlds.com. Check your Spam or Junk folder if you have sent us an email but do not think that you have yet received a response from us.

• Payments - Packages offered, Payments accepted, Problems with payments
• Accounts - Security, Management, Login Problems
• Forums- Find the answers to all game questions or report bugs here.
• Technical - What fixes most problems with the game
• For Parents - The Parents Section of the website
• Problem with Forums Account - Submit an email here if you didn't receive your activation email for your forum account.
• AdventureQuest - AdventureQuest Help
• DragonFable - DragonFable Help
• MechQuest - MechQuest Help
• Game Rating Information - Information on the Game's Rating
• Suggestions & Comments - We want to hear your suggestions!
• Join the AQWorlds Team - Check here to see if we have any job openings!
  

Our office hours are Noon to 5pm EST Monday through Friday. It can take 3 business days to receive an email response from us because real people read each email. Normally the response time is much faster. We do not have an automated email response system.

If you have not already done so, please read the Rules. Our first priority is to create a safe and friendly environment for our players. You can play responsibly by reading and abiding by the rules.

AQWorlds is Artix Entertainment's first MMO (Massively Multiplayer Online) Game. We have no cheats in these help pages, but lots of help and advice for how to play the game. You can find walkthroughs on the message boards, as well as other gamefaqs for the game.

We do not have pop-ups on our site. You cannot get viruses from our game. You cannot get spam mail from our game.

Please note, currently we can only offer email support in English.