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AdventureQuest Worlds
(created and run by Artix Entertainment, LLC) provides family friendly entertainment to our users. We are committed to protecting the safety and security of its online visitors and are sensitive to our user’s concerns about the safety of the personal information provided to us. We encourage all our users to read this Privacy Statement carefully in order to understand how any personal information collected about you is used.
We are also aware, that due to our content we may have some younger users on our site. We recognize the need to provide additional protection to those younger users. The Children’s Online Privacy Protection Act (“COPPA”) requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 14 years of age; and that we obtain the consent of parents and legal guardians in order for the children under 14 years of age to use our website. We explain this information under the Children’s Privacy Policy section below.
Information You Provide to Us And How We Use This Information
What We WILL NOT DO With the Information You Provide to Us
What Are Cookies?
What Are IP Addresses?
Message Boards
Security and Credit Card Use
CHILDRENS’S PRIVACY POLICY
Revision Information
Contacting AdventureQuest Worlds
Information You Provide to Us And How We Use This Information
I. Chat Logs of Users
AdventureQuest Worlds creates and retains logs of all chat conversations (both private and public) between users (“Chat Content”), as well as private game play patterns and other activity of users within Company games. Additionally, you acknowledge and grant permission to Company to review, monitor, disclose, censor, delete or otherwise remove Chat Content and other private user activity within Company games for the purpose of preventing breaches of this Agreement and of other Company prohibitions on unlawful or abusive activity. Accordingly, you acknowledge that you have no privacy rights whatsoever in Chat Content or any other content that you create in Company games.
I. Free Accounts
AdventureQuest Worlds has a large portion of the game available to the users for free. In order to register a character for the free version of the game, the only information that AdventureQuest Worlds collects is the user’s e-mail address. The e-mail address is used for the following purposes:
1. To send a confirmation notice to the user of their character registration and password information.
2. Upon the user’s request, to send the user password information when the user has lost or forgotten the password.
3. In response to any question, concerns or problem that the user contacted AdventureQuest Worlds about.
4. To contact the user about any problem with the user’s account or conduct in the game.
5. To send out a newsletter*.
* AdventureQuest Worlds game is unique in a sense that we design and run numerous special events that keep the game constantly fresh, challenging, fun and interesting for our users. Some of these events coincide with actual real life holidays, such as Valentine’s Day, other events are made up as we go along. We use the newsletter to notify our users of all the current events, changes, improvements, upgrades, new characters, etc. In addition, occasionally we may notify our users of new products and services that AdventureQuest Worlds has designed and made available exclusively to our users. In addition, AdventureQuest Worlds may send promotional items and advertisements from the sponsors, however AdventureQuest Worlds will not divulge your personal information to the sponsor directly.
By registering for AdventureQuest Worlds, you consent to: a) receive periodic email communications from AdventureQuest Worlds concerning your account; and b) receive the above-described email newsletter.
III. Subscriber Accounts
A Subscriber Account is a paid membership account that provides our users with additional access and privileges while playing AdventureQuest Worlds. The Subscriber Account requires and uses all of the information listed under the Free Account in the same manner. In addition to the above, however, we will require you to provide the following information:
1) First and last name
2) Address, city, state and zip code
3) Home telephone number
We are copied with this information by PayPal (see Security and Credit Card Use below) and require this information for the sole purpose of verifying your account and payment information.
IV. Artix Affiliate Program
The Artix Entertainment Partner Program is Artix’s affiliate marketing program. The Partner Program is the FIRST EVER such program for a Massively Single Player Role Playing Game (MSPRPG), and it is open to anyone 18 years old or older with an active website. For additional information on the Partner Program, please go to http://www.battleon.com/aq-partner.asp. In order to register for the Partner Program, we will require you to provide the following information:
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First and last name
- Address, city, state, zip code and country
- Phone number
- Email address
- Social security number/Corporate ID number/ABN/EIN
- Website URL
What We WILL DO With Your Personal Information
AdventureQuest Worlds does not disclose any personal information except to those that help it provide technical, administrative and data processing services(including hosting, billing, affiliate tracking, fulfillment, and data storage and security) “Affiliated Parties”. The Affiliated Parties to whom AdventureQuest Worlds discloses your personal information all have agreed to abide by this Privacy Policy. Please note that some of these Affiliated Parties have separate privacy policies that govern their collection, use and storage of information that you provide to them directly. Example: Paypal has their own privacy policy for customers using their services.
What We WILL NOT DO With Your Personal Information
AdventureQuest Worlds is supported by its Subscriber Account Users. Therefore AdventureQuest Worlds does not sell or knowingly divulge your information to advertisers or any other non-Affiliated Parties, unless we are required to share your information with a third party in order to comply with law, to comply with a court order or subpoena; to enforce our site or game rules; to protect the safety and security of our users and our Web sites.
Other Provisions
What Are Cookies?
A cookie is a little piece of information handed to a web browser to a web server that contains information that can be retrieved from the server later. AdventureQuest Worlds uses cookies only to the limited extent of recognizing the registered user and pairing that user with the character that the user created and the account preferences set by that user within the game.
What are IP Addresses?
An IP address (Internet Protocol address) is a unique address that certain electronic devices use in order to identify and communicate with each other on a computer network utilizing the Internet Protocol standard (IP)—in simpler terms, a computer address. Any participating network device—including routers, computers, time-servers, printers, Internet fax machines, and some telephones—can have their own unique address.
Message Boards
The AdventureQuest Worlds message board is a place for users of the game to interact by posting messages. The message board must be signed up for separately from the game and is subject to TERMS OF USE.
Security and Credit Card Use
AdventureQuest Worlds does not process your payments directly. Instead we contract this service to PayPal. Founded in 1998, PayPal, an eBay Company, enables any individual or business with an email address to securely, easily and quickly send and receive payments online. To find our more about PayPal and its privacy and security policies, please click on the following link www.paypal.com.
CHILDRENS’S PRIVACY POLICY
AdventureQuest Worlds encourages parents and legal guardians to spend time online with their children. We urge parents and legal guardians to instruct their children to never give out their personal information online without permission. We also recognize a special need to protect personal information obtained from children. In compliance with Children’s Online Privacy Protection Act (“COPPA”), we have adopted the following policies regarding children under the age of 14 (“Children”):
Type and Use of Information Collected from Children
To create a Free Account, AdventureQuest Worlds does not collect or requite for the child to provide any personally identifiable information if the child is known to AdventureQuest Worlds to be under the age of 14.
To create a Subscriber Account, AdventureQuest Worlds does require an e-mail address as well as the parent’s correct billing information as outlined under the Subscriber Accounts section. The setting up of the account by the parents is considered an actual verifiable consent by the parent for the child to use this website as required by COPPA.
For Subscriber Accounts, we use your child’s e-mail address for the following purposes:
1. To send a confirmation notice to the child of their character registration and password information.
2. Upon the child’s request, to send the user password information when the child has lost or forgotten the password.
3. In response to any questions, concerns or problems that the child contacted AdventureQuest Worlds about.*
4. To contact the child about any problem with the child’s account or conduct in the game.
5. To send out a newsletter**.
*We recognize that young children may inadvertently give out personal information in addition to their e-mail address when contacting us with any questions, problems, or concerns they have encountered while playing the game. We do not collect or use any such additional personal information acquired in this manner unless it is necessary for us to respond to the problem or question or concern. We do not divulge any such information to any third parties unless we are required to do so by law, court order or subpoena.
** AdventureQuest Worlds game is unique in a sense that we design and run numerous special events that keep the game constantly fresh, challenging, fun and interesting for our users. Some of these events coincide with actual real life holidays, such as Valentine’s Day, other events are made up as we go along. We use the newsletter to notify our users of all the upcoming events, changes, improvements, upgrades, new characters, etc. In addition, occasionally we may notify our users of new products and services that AdventureQuest Worlds has designed and made available exclusively to our users. AdventureQuest Worlds may also forward promotions and advertisements from our sponsors, however AdventureQuest Worlds will not release any personal information to the sponsors directly.
If a child desires to upgrade his/her account to Subscriber Status, a parent or legal guardian will be required to divulge additional reasonably necessary information as described above under Subscriber Accounts.
AdventureQuest Worlds does not sell or knowingly divulge your child’s information to advertisers or any other third parties, unless we are required to share your child’s information with a third party in order to comply with law, to comply with a court order or subpoena; to enforce our site or game rules; to protect the safety and security of our users and our Web sites.
Also, please note that AdventureQuest Worlds does not condition a child’s participation in an online activity on the child providing more personal information than is reasonably necessary for the activity.
Notification and Verifiable Parental Consent
At this time, whenever AdventureQuest Worlds is aware that a user is under the age of 14, AdventureQuest Worlds does not require any personal information for that user to set up a free account. For Subscriber Accounts, the receipt of payment is considered actual, verifiable consent from the parents to the child’s use of our website and to any information that was divulged as reasonably necessary to process payments, verify and maintain the account.
How can parents access, change or delete personally identifiable information about their children?
Parents can find out what personally identifiable information is being kept by AdventureQuest Worlds about their child by e-mailing aqworlds.privacy@battleon.com. Parents can then request to purge either all or specific portions of that information by e-mailing aqworlds.privacy@battleon.com.
Revision Information
AdventureQuest Worlds reserves the right to change, modify, or revise this Privacy Policy in order to comply with any applicable laws or changes within the game or for any other reason at any time. Therefore our users are encouraged to check the Privacy Policy periodically to read about any changes, modifications, or revisions.
Contacting AdventureQuest Worlds
If you need further assistance or have any additional questions or comments about our Privacy Policy, please contact us at aqworlds.privacy@battleon.com or write to us:
Member Services
Artix Entertainment, LLC
P.O. Box 2005
Land O’ Lakes, FL 34639
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